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Google+ Introduces Community Guides for Organizations

What’s new in Google+?

Google just recently launched a series of community guides to help organizations, including nonprofits and companies to celebrities and athletes, to fully utilize the platform and effectively interact with other users.

google+ community guides1 300x284 Google+ Introduces Community Guides for OrganizationsOn the Google+ Community website here, Google organizes the communities into six main groups:

Each section breaks down the unique features of Google+ and its capabilities piece-by-piece, specifically tailored to the type of community user. For instance, the Google+ for Media section explains how target audiences can be managed with Circles or how users can share links to news articles that will show up on people’s streams.

Did you know that you can even claim authorship on Google search by adding an author tag to your content?

You’ll find case studies, strategies, and additional links on how to optimize Google+ for your personal or professional brand.

It can’t get any simpler than this. Google is really reaching out to the diverse group of Internet users and social networkers in an effort to build its community growth online.

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I will be a real guest on a talk show in a virtual world

On Wednesday Metanomics will have me as a guest on their weekly live talk show in-world on Second Life.  This is exciting since I have inadvertently become the target of some controversy (I wasn’t even trolling) in the form of an article I did for AdAge, Twitter Is What Second Life Wasn’t: Light, Cheap and Open.  While I have returned to Second Life and have had pretty incredible subsequent experiences I still have issues with the platform, especially in the form of not having many friends there and the resource intensiveness of the client software and bandwidth requirement, I look forward to getting into my guest chair and being interviewed by, I presume,  Robert Bloomfield on the subject of social media marketing as it effects virtual worlds such as Second Life.  Please join me, either in-world live or as a video recording later: Taking a Spin in Social Media: Building a Virtual Advantage in Online Communities

Taking a Spin in Social Media: Building a Virtual Advantage in Online Communities

Is social media a revolution or just more conversation? What are companies doing to protect their reputations online? Where do virtual worlds fit in to the Web 2.0 ecosystem? Will conversational ‘power’ end up in the hands of the few or the many? And is Twitter REALLY better than Second Life?

Join us for a conversation with Chris Abraham, President and COO of Abraham Harrison on Wednesday, September 30th at 12:00 p.m. PST. (You can also participate directly on this page where we’ll stream live video and provide a text chat interface.)

Chris is a leading expert in online public relations with a focus on blogger outreach, blogger engagement, and Internet reputation management.

Chris recently wrote an article about Twitter and Second Life which sparked a passionate discussion:

I run into many skeptics who believe that Twitter is rife with the sort of hype associated with the ascent and crash of Second Life. This is not true. Twitter is suffused with hype, for sure, but it is a much different and more sustainable hype than Second Life. Here’s why: Twitter is light, cheap, open and permanent, whereas Second Life is heavy, expensive, closed and ephemeral. Twitter does things right where Second Life failed.

But in a follow-up post, Chris changed his tune, or at least his tone when it came to virtual worlds:

Now that I made such a big brouhaha back in June, everybody wants to be my friend and show me a good time, a good experience, and be my pathfinder. This is the big secret and the reason I was crucified after I wrote something less than complimentary back in June: Second Life is a real community of real people who are fiercely-devoted to Second Life and fiercely loyal to each other. While they may have fallen off our collective radar in the last three years, the denizens of Second Life never received the memo that Second Life was a fad and that nobody goes any more.Chris will share his insights into what that conversation meant, where it led, and how he feels about the potential of Second Life and virtual worlds.

But more importantly, Chris will talk about how our lives are being informed by social media, how we can protect our reputation on-line, and how companies are struggling (or succeeding) in managing misinformation, rumor and memes. Chris is one of the world’s acknowledged experts in managing online communities and in understanding the tensions between the individual power to express and the implications for the future of the enterprise.

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“Believe none of what you hear and half of what they Twitter"

With all of the positives that we get from the Internet, it is of course logical that there must be just as many negatives.  You must take the good with caution, making sure that you are careful about what you post—more importantly about what you believe.

As human beings, we are creatures of community and we constantly build and thrive off of each other.  Unfortunately, this means that we are sometimes easily influenced by those around us, especially if we are the odd one out.  What is popular is often easier to follow; who would believe that crazy person who said the Earth revolves around the Sun?

We experience this all the time.  From the time you were in grade school and picked on someone because everyone else was doing it to now when you decide to try that restaurant everyone loves just one more time, even though you’ve hated it the first 3. The Internet is very similar.  Twitter and other social media gives people a perfect setting to share important stories and vital information within seconds, but can also spread false information like a plague.

A hoax video of Michael Jackson coming out of a coroner’s van was released on YouTube in Berlin, Germany as an experiment to show how quickly misinformation and conspiracy theories can spread on the Internet. The video received over 800,000 hits, and yes, there were people who believed he is alive even after the 2-month long E!, Extra, VH1, CNN, NBC, etc.  mourning that we all could not escape.  Thanks to the television frenzy about MJ, I can now officially say that I am able to retell Jackson’s life story from his troubled childhood to life at Neverland.

An article about the hoax was posted on Yahoo Entertainment News.

I know you’re thinking that you are not that ridiculously gullible and could tell the difference between truth and fiction.  But, social media is so widespread that for every one million people online that would instantly identify a hoax, there are an equal amount of people who would believe it.

If you look deeper, this could be interpreted into exactly how and why social media works for advertising and marketing. There will always be someone that would buy Britney Spears’ hair ball on eBay or that would look for a company to help them decorate their house entirely in popcorn.  Bottom line, there is an online audience for just about everything, hence why digital marketing is simply golden.

 “Believe none of what you hear and half of what they Twitter"

Some about one of our own, Dan Krueger

Dan Krueger Some about one of our own, Dan KruegerAfter a decade of working on television shows you’d think a career shift to internet marketing would be quite the change.  However, Abraham Harrison Director of Client Services Daniel Krueger says there are certainly similarities between the two.

Dan produced, edited, filmed and directed shows for networks such as HGTV, CBS, TLC and ABC Family.  He says the profession allows you to either “feast or famine,” jumping from contract to contract when a show doesn’t cut it—which is more often than not.

But what happens when a show survives the grueling initial stage of winning over critics and roping in audiences? That’s when the magic happens, when the raw ingredients bake into the delicious dessert of a hit TV show.  Admitting he’s always been computer savvy, Dan says that this “conception to completion” mindset translates perfectly to digital marketing and especially to what he does for AH.

“The virtual realm is similar [to TV] because you’re taking clients’ ideas with your own ideas and bringing them to reality.”AH1 Some about one of our own, Dan Krueger

So with all this vague talk about ideas becoming final products, let’s give you an idea of some of those projects Dan has been working on.  In the past 6 months Dan got English, Portuguese and Spanish campaigns up and running for the international classifieds site OLX.  He is now heading a new one in Russian and says it’s “pretty crazy to be managing campaigns in different languages.” Uhh, yeah it is!

“It’s completely different than anything that we’ve ever done, dealing with a language you don’t know,” Dan says. “It’s all about trusting the people you’re working with.” Trust is important in most if not all aspects of sales and services.  AH is lucky to work with such great people who make challenges like venturing outside of the English language a business reality. Just like the same TV crew can produce different shows, the AH team is able to execute services tailored to each unique client.

OLX ru Some about one of our own, Dan KruegerAs the intern, I was asked to help with the OLX Russia Twitter page and follow some of the Russian community.  Let me tell you, they should change the saying to ‘It’s Russian to me’ because it was hard.  I couldn’t imagine producing a project in a different language, let alone one that doesn’t use our alphabet.   OLX Polish may also be in the works for fall … good luck!

Dan also works closely with the Fresh Air Fund, a company that gives inner-city children from New York the chance to have a fun-filled summer vacation with volunteer host families and at Fund camps.  He gets the word out to potential host families and creates a general awareness of the program by using a method Abraham Harrison knows oh too well–it’s the monthly blogger outreaches that help get donations, find host families and recruit counselors.

FAF Logo Some about one of our own, Dan Krueger

Dan says AH blogger and journalist outreaches are so successful because a media post “basically lives forever on the Internet” unlike paid ads that come down after a certain time.  “We’ve gotten it to a science, utilizing the blogosphere is huge,” he says.  “Everyone is their own journalist if they want to be.”

His history in TV producing and working in so many different positions shows Dan is an expert at handling whatever is thrown at him.  And because of this, AH is thankful that he is now applying such skills to Internet marketing—and that he left that other form of media.wink Some about one of our own, Dan Krueger

 Some about one of our own, Dan Krueger

Do It Yourself PR in New York with Chris Abraham

On Tuesday between 7pm and 10PM I will be talking to the kind folks and members of E.Factor at 37 W. 26th St.  NY, NY 10010.  Sorry for the late notice but I have the time now!  If you’re in NYC and want to learn how to do all of your own new media and digital ONLINE PR — The E.Factor Presents – Do It Yourself PR. (via Chris Abraham)

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