Tag Archives: constant contact

A hybrid approach to social media outsourcing is the best solution

bigstock Social Media A hybrid approach to social media outsourcing is the best solution

When I got off the phone with Andrea Howard, president of Social Media Maxima, a company I’d never heard of — I was super-impressed with what she’s doing.

Social Media Maxima doesn’t take over all of your social media content creation — unless you really want them to. Instead, they focus on posting relevant, industry-specific content three times per week. The content is provided by the client from agreed-upon sources culled by their research experts. (Disclosure: Socialmedia.biz offers comparable services for businesses that want us to manage, or supplement, their social accounts.)

What these firms do is provide relevant, generous content. Yes, only three times a week, generally, but I see so many Twitter and Facebook accounts that have been neglected for weeks. While three per week isn’t very many, Social Media Maxima’s price tag of $150 to $275 per month is well worth the price for creating regular content that might otherwise be forgotten. For that price, you can have a fully outsourced social media package — and why not?

Even if you and your team are super-excited to keep up to date with posting, tweeting, blogging and all of that, what harm would a little more do? As they say in the Episcopal Church, “many hands make light work.”

Boost your presence without hiring a full-time employee

To misappropriate Anne-Marie Slaughter‘s controversial article in The Atlantic, Why Women Still Can’t Have It All, companies that focus on their core business need often have no desire to bog down their limited resources with a full-time director of social media or online community manager.

They just want a little more juice.

And even if you run the corner pizza joint or the small place that sells second-hand baby stuff, you cannot ignore your social media footprint — you really still need to control and update your Pinterest, Twitter, Facebook, and Google+ profiles.

From Facebook, Twitter and Pinterest to Instagram and Google+, if you don’t enjoy sharing on social media, it’ll show and you’ll wind up petering out before long

Why? Well, because social media has zero barrier to entry, and because so many people actually do use Google and social sharing and online chatter to find, discover, retweet and share just about everything in their lives, one cannot ignore or avoid social media, social media engagement, social media marketing and social media content creation.

However, if you’re not passionate about any of this stuff and if you’re not passionate about all of it, you really need to make certain that you’re not relegated to have to do all of this. From Pinterest to Instagram, from your Facebook Profile to your Facebook Pages, from Twitter to Google+, there’s a lot to consider. If you don’t enjoy it, you’ll only end up wanting to take out your eyes, smash your various and sundry smart devices, and you’ll surely end up petering out before long, leaving your entire online kingdom to the ravages of time, the shifting sands and tumbling tumbleweeds. You’ll end up with a useless ghost town that will surely portray your company, your brand, your storefront and your practice as zombiefied.

I know, I know: You wonder how a company like Social Media Maxima or Socialmedia.biz ever gets your company pitch perfect? Get over yourself! Often a professional writer can do a much better job of emulating your best self than you can do representing your own authentic self. Yes, I said it: A communications pro can be you, with the proper amount of professionalism and panache, better than you can. That’s why you should hire a PR person and a copywriter and a content guy and a graphic designer and all that other stuff.

And yet, too many of us persist on thinking that we can somehow nail our image perfectly on social media, by ourselves.

The benefits of a hybrid approach

Firms like Social Media Maxima find a solid middle ground by creating a hybrid, allowing clients to contribute as much content as often as they like, while still knowing that the entire social media strategy is not dependent only on when the Muses visit but every single week throughout the year.

If you’ll indulge me, it’s sort of like landscaping: I love gardening but I don’t like maintaining, feeding and trimming lawns and hedges. If I am made to do lawn care and hedge-trimming all my myself, I will end up hating it all and will probably abandon gardening as well. However, if I hire a landscaping service, it doesn’t mean I don’t have a green thumb, it just means I am focusing on doing only the things I love and relinquishing the things I dislike to people who are either better at them or more prepared to get them done on my behalf. For a sum.

So, why not take a hybrid approach? Keep the things you like doing on social media, and outsource the rest, be it to Socialmedia.biz (this site), Social Media Maxima or someone else. You will surely not lose your soul if you outsource the things that drive you nuts and you hate to someone who does it better than you do and for a living.

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Your corporate website needs to become a trap

rabbit2 300x254 Your corporate website needs to become a trapI just started as Director of Social Media at Unison Agency in Washington’s historic Georgetown. One of my perks is getting to work with Executive Director of Strategy, Andrea Fabbri. He’s a strategist’s strategist. During a meeting on Friday he quipped, “a website is a trap — or should be.” I had never thought about it that succinctly. It’s true! “It’s Wabbit season, and I’m hunting wabbits, so be vewy, vewy quiet!” Continue reading

Email's Death Overly Exaggerated

email 296x300 Email's Death Overly ExaggeratedAs social media platforms and news sharing resources continue to grow and evolve, many believe that their ancestor– email, will be saying its goodbyes soon. Not so, according to Auren Hoffman and many other technology experts.

Email marketing is expected to be the top area of investment spending among marketers in 2011. Email drives more revenue than any other medium (even mediums like TV). And email is almost certainly the highest ROI center in marketing.

People actually spent record time on email in 2010, more so than any year previously. It’s a rising trend with 2011′s usage forecast to be even larger. The proof is in the profit. Hundreds of companies have made over $50 million a year in the email deliverability services market. ConstantContact, Responsys, ExactTarget iContact and hundreds more assist companies in increasing business thanks to email. It’s not just technological corporations. Traditional retailers like the GAP profit from mass emails to publicize sales and deals. Those social media companies that are dominating advertising and exposure? Their revenues pale in comparison.

Email haters complain about inbox overload but look at the volume of social media posts/tweets/feeds/messages/IMs/streams and other sources that we’re bombarded with. Gmail is a perfect example of an email platform working to make online life more manageable. It’s the perfect excuse to spring clean; check out Marketing Conversation’s article for more information…

Experts estimate email won’t peak for another 15-20 years. In the meantime it will continue to evolve and grow, and most likely become even more important, in both personal and professional facets.

 Email's Death Overly Exaggerated

One is the Holiest Number

I am going to talk about my spirituality, which is something I rarely do. I do so because these are Holy days and I am feeling prayerful. Apropos, I will be discussing prayer.

I love Aimee Mann‘s rendition of Three Dog Night’s “One is the Loneliest Number” from the memorable movie Magnolia. As I returned on my bike from a night of going away that my friends John and Claudia threw for me, I was listening to a podcast download of Speaking of Faith about prayer, Approaching Prayer [alt link] and Anoushka Shankar and Krista Tippett were discussing prayer and they both agreed that prayer is probably the most important part of the spirituality of any faith, and probably the hardest to endure over the course of ones spiritual life.

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I agree. Though it is more than worth it.

Back to Aimee Mann and “One is the Loneliest Number.” The lyrics of the song go, “one is the loneliest number that you’ll ever do.” I object. I think that one is the Holiest number. I believe that in concert, prayer can be amazingly powerful; however, a prayerful life solo is rare indeed.

Prayer, Mano-a-mano, is indeed a marathon. A prayerful life requires constant contact, constant Faith, indefatigable devotion, and the endurance of the niggling fear that you’re wasting your time by simply mumbling to yourself.

According to the New Testament, prayer should not be a public act with the single-minded goal of being perceived as being Holy; rather, “when you pray, go away by yourself, all alone, and shut the door behind you, and pray to your Father secretly.” (Matthew 6.6). To me, anyway, one is the Holiest number that you’ll ever do.

And please don’t limit your experience to the traditional prayerful acts of kneeling before a candle or bed. Prayer can be done while on the city bus, during a morning run in the frost, while in the corpse pose on a yoga mat; at an Ashram, Mosque, Temple, Church or Monastery; while swimming laps or doing reps — it really isn’t important.

You don’t even need to call it prayer — you can call it meditation, visualization, self-hypnosis, centering, or wishing — you don’t need even ask for world peace or feeding the hungry (though you really should consider it) — you can, and are encouraged, to pray for the health, wealth, and happiness of your own family and even for your very own health, wealth, and happiness! (why not?)

Here’s a simple warning that prayer is powerful and not limited only to well-wishing. Prayer is an energy, a force, an intention. Prayer taps Godhead. Even so, it can be used for anything in the short run. But don’t be lured. It really isn’t worth it. Another hint: Good, God, Prosperity, Happiness and Love are not limited resources with finite supplies. For some reason, someone has been able to spin that there is Peak Love.

Unlike peak oil, there is no limit to the benefit of blessings on any one person — there is no reason at all for competition, quarreling, or self-denial. Currently, there is a false scarcity of prosperity and blessings. Like diamonds (and probably oil), there is a limitless supply of blessing and prosperity that one can tap through prayer — not simply for you, yourself, but for all of those around you. Even better, like the electrical grid, any prayer that is not used by you or those for whom prayed is paid back in for everyone’s benefit and blessings.

OK, I think I have tapped myself out, spiritually, for 2008. We’ll see how this goes over — maybe I will continue revealing a completely different side of myself into 2009. Please feel free to comment and let me know if I have either contributed to your life or have encouraged you, rather, to backup slowly towards the door — exit, stage left!

And, to conclude, I wish happy Holy days to you and yours.

 One is the Holiest Number