One of the biggest trends I see is internal shorthand. What I mean is that my bloggers tend to write based on a lot of assumed context.
They simply assume that people who are reading content from Marketing Conversation or Because the Medium is the Message — or even an article on the corporate website — are in on the joke. That they grok the context.
Not only is that not true but it is dangerous because I am guilty of it myself. I would say north of 80% of the people I engage with on a daily basis online don’t know that I am president of a digital agency with over fifty staff and dozens of clients. I assume, too. I assume that I shouldn’t be so self-referential because “they” surely know who I am by now, I have been branding for years.
And I have not even gotten to the most important part: even if people know who you are, what you do, the company you own, and it’s products and services intimately, their brand perception hasn’t evolved with your business. What I did in 2006 is quite a bit different than what Abraham Harrison does now, as a company.
Even worse, after we spend all of this time, resources, hours, money, and brain trust on creating insightful analysis and share it for free on our blogs and via Twitter and Facebook, we’re living in a Derridian world: “there’s nothing outside the text.”
In a world of excerpting, RSS-reading, sharing, retweeting, and sharing shares, simply all of the breadcrumbs required to bring a reader down the road back to you, your brand, and your sales channel needs to be contained not only in that blog post but also in that tweet, if possible.
Do not use acronyms unless you’re brand is that acronym. Every name of every employee should be linked to their bio on the corporate website at best case or to a LinkedIn, Twitter, or Facebook profile at the very least. Every product or service should be linked to its exact corresponding sub-page on the corporate website if at all possible.
In blogging, we often do a much better job of linking to other people, companies, and blogs in the form of attribution than we do ourselves.
Even more essential to these constantly conceptualizing linking strategies is that the keywords should be hyperlinked and not some worthless [link] or a pithy here or there or my work or any of that, if at all possible. Search abhors a pronoun.
Finally, any and all posts should be wrapped in analysis, if at all possible. Don’t just excerpt a social media news article onto your blog or site, make it your own! While collecting news and propagating it through your blog with attribution links and excerpts and all that can result in your colleagues and neighbors and even prospects to learn of your existence, you’re not really adding value when you just propagate — it is essential to interpret, analyze, and synthesize, allowing all the marrow of your experience to be extracted in answer to, “well, that’s great content but it is content from your competitor so maybe we should be using them instead of you if they’re so insightful.”
In a perfect world, with a corporate blog, people should be subscribing to and reading posts on Marketing Conversation in order to learn more about the products and services and quality of mind of Abraham Harrison and not just to get an aggregation of the latest social media marketing news.
Sometimes I forget that and it is something I would like to share with you in addition to sharing it with my new bloggers.
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