Jeremy Pepper just wrote a blog post entitled Can I can get a big cup of STFU please? that you should read. The long story short is that social media is just one part of public relations and that everything really hinges on relationships and connections:
The fact is that social media is ONE part of public relations. A SMALL part, if you are a good PR person or firm. The other parts are traditional media (while it might be shrinking, it still reaches that middle part of the country), analyst relations, events, and more.
PR is about relationships. It’s about relationships so much that Lowe‘s went to Gerris digital for it’s recent project because of its relationships with people at Lowe and because of their relationships with bloggers. See – it’s about relationships.
It’s also about writing, about talking, about conveying a story. But, without those relationships, there’s nothing there. And, unfortunately, with the industry’s reliance on technology – let’s email, let’s launch a blog, let’s get Twitter, let’s do this and that … well, you’re failing in PR.
PS: thanks for the shout out, Mr. Jeremy Pepper. Oh, and thank you Lowe for giving us a go.