How to make money from website search

mike moran How to make money from website search         The best and worst thing about my mentor and colleague, Mike Moran, is that he’s the best on planet earth at what he does — search, search marketing, search engine optimization, and social media marketing. “Why is it the worst thing,” you ask?

Well, because he gives his brilliance away for free! And you can benefit by attending his upcoming webinar on Tue, Jun 18, 2013 from 11:00 AM – 11:30 AM Eastern.  Be sure to register right away — you won’t be sorry!  Here’s all the poop about the webinar, entitled Making Money from Website Search with Mike Moran:

Did a frustrated searcher just ask again why your site search engine stinks? Site search foments frustration because you can’t deliver on the implied promise: “Type in anything and we’ll find it.” You’re not sure whether the problem is the search engine technology you use, the way you’ve set up the search engine, or that blasted content on your site. Your authors don’t use the right keywords, your webmasters block the spiders, marketers insist on their precious message, and tech support people write entirely in acronyms.

When you add it all up, it’s a wonder anyone finds anything with your site search engine. It’s easy to change the search engine on your corporate website—at least it’s easier than fixing some of the real problems. Too often, we look at poor website search as merely a technology problem rather than one that requires analysis of content, user interfaces, search engine configuration, site design, and other factors. Analyze your website’s search in a holistic way and address all of your problems.

In this 30-minute free Biznology® webinar, you’ll find out how to reduce site abandons and pogo-sticking, while actually helping your visitors get the answers to their real questions. Mike will show you how to use metrics and surveys to assess your website search and improve it.

He’ll show you how to use multifaceted search to optimize the search results. Mike Moran explains how to analyze your website search experience so that searchers on your website can find what they are looking for.

Special presentation sponsored by BarnRaisers LLC, Brick Marketing, Marketing Pilgrim, and Unison

Mike Moran is the Founder of the Biznology blog, a well-known expert in all things digital marketing, and a senior strategist at Converseon, a leading social consultancy. Mike is the co-author of Search Engine Marketing, Inc., and the sole author of Do It Wrong Quickly. Mike is a veteran of IBM, managing groups in IBM.com for eight years, retiring from IBM in 2008 as a Distinguished Engineer.

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I Just Ordered a Fitbit Flex

FitBitFlex I Just Ordered a Fitbit FlexI have owned a a Fitbit Classic (killed in a washing machine), Fitbit Ultra (killed in a washing machine), and a Fitbit One (lost somewhere in my apartment). I’ve had no luck at all. So, it would take a miracle for me to go back, no matter how awesome these little FitBit devices are, tracking both your daytime hi-jinx and your fitful sleep.

fitbit device I Just Ordered a Fitbit FlexThe miracle is here in the form of the Fitbit Flex, the new wrist-mounted FitBit fitness tracking device that has added waterproofness (no more washing machines — and if it ever happens, who cares!) and is no longer clipped to my belt, waistband, pocket, or SPIbelt — and though I don’t yet have a Bluetooth 4-enabled iPhone 4S or iPhone 5 yet so will need to go old-school with regards syncing my workouts and wait until I get within range of my laptop — but who cares (maybe my Google Nexus 7 is an NFC-enabled Android devices — is it? Wait, it is!)

fitbit dashboard I Just Ordered a Fitbit Flex

So, I just ordered one from the FitBit site, though it’s also available from Amazon. Unfortunately, it’s backordered right now, so I will have to wait at least 8-10 days for it, so no instant grat.

I have read that the altimeter has been removed so I will not be able to track how many stairs I will have climbed, if I am honest with myself I will acknowledge that I don’t obsessively climb stairs.

I really liked using my Fitbit One with LoseIt and RunKeeper (as well as Endomondo, My Fitness Pal, Map My Fitness, MapMyRun, and a bunch of other apps).

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You’ll get what you ask for on social media

amanda palmer 300x225 Youll get what you ask for on social mediaI was spending time with NPR over the weekend, as heard through WAMU 88.5FM here in DC, and TED Radio Hour came on, titled “Giving It Away” so I had to discuss this instead this week.

What really caught my attention was the last segment, “Amanda Palmer: How Do You Get People To Pay For Music?Amanda Palmer discusses her past as a street performer (drop a dollar in the hat for the Eight-Foot Bride), busker (a street musician) and how she’s taken everything she learned from relying making her living from the kindness of strangers and passer-by’s and brought it into the Internet age.

If you listen to the NPR segment or watch the video, you’ll hopefully get me, feel me.

tumblr mj59o16raI1rh349co2 1280 300x400 Youll get what you ask for on social mediaThe first, most important, point I believe in Amanda Palmer’s TED talk has to do with asking for help, asking for what you want. And in that moment of vulnerability you accomplish four things: you build trust and intimacy, you become more human, and you may very well get what you want.

And building trust, intimacy, and becoming more human — and more accessible — is always a challenge for brands; and, keeping whatever trust, intimacy, human face, and accessibility as your brand scales can feel like an exercise in futility.

I have a feeling that the years of blog posts I have written have not remotely been able to convey the relationship we have with both our listeners, fans, customers, clients, prospects, and community — and it is intimate. And it is intimate even in situations you may not appreciate or even realize.

Years ago I attended a “church development” meeting in Rehoboth, Delaware, and our OD consultant told us that villagers feel way more attached to the local parish than their behavior suggests: though there is the core members: the Vestry, Clergy, and Choir, the daily and weekly congregants, the members, and the Christmas and Easter visitors, the reach goes much further. Who gets to claim the parish as “My Church” is not defined by the Priest but by the villager: even villagers who never attend — or have attended only once for a Funeral, Baptism, or Confirmation, or Wedding, often listen to the peeling of the morning bells and feel connected to it: that’s my church.

ted2013 0041083 d41 6467 300x199 Youll get what you ask for on social mediaIn my opinion, connecting intimately with your community online does not limit you to just the people who bring your band brownies (to show you their love), who get your music for free when they’re too poor or overpay when they’re passionate and flush, or even the people to whom pass out the extra brownies (because you can’t ever eat that many brownies) — they’re everyone else, too (even folks you may not appreciate or even realize).

But what’s important here is that the way you engage with your “apostolic core” — your sanctum sanctorum — ripples, echoes, and resonates outward, from your the folks who take you into their very own home when you’re in town to the “follow you everywhere” and “never miss a show” crowd to the folks who have ever been to a show, to the folks who listen to you and you only (but have never seen your face on anything but an album cover), to the “I have all her albums” crowd all the way through to someone who heard a song once and maybe likes it enough to find out who it was — and even further out, to the faintest tone of the church bell.

amanda palmer plays an intimate outdoor gig 02 300x379 Youll get what you ask for on social mediaYou don’t really need to become besties with all of your followers. You also don’t need to convert all of them to membership right away either. What you need to do is build as much connection as possible with the members you already have — those natural allies — and do it out in the open!

Personally, the level of devotion that Amanda Palmer’s fans have towards her makes me like her more — and I don’t even know her music! That her fans are willing to open up their homes to her, feed her, bring her brownies, and feel guilty about not being able to afford to pay for free music speaks volumes about her character and her willingness and ability to love.

It also says a lot about her. It makes me think about how trusting she is. Not a fool (I mean, she survived the streets) but that fearless person in the trust-building exercise who just closes her eyes and goes ahead and falls backwards into the arms of her co-workers without pleading and cajoling.

I know I promised to write about how to build lots and lots of followers on Twitter, etc, but I was so impressed by Amanda Palmer that I couldn’t wait. And, this is also a reminder that you can — and should — be able to maintain and grow your intimacy with your core group of followers while still being able to grow your general audience. And the better you nurture your social media family the more that public display of affection will ripple all the way to the most casual audience member.

Like I said, after a decade of blogging about just this issue, I must admit that Amanda Palmer has said it much better than I ever have.

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You need 1000x more followers on Twitter

justin bieber threats 300x200 You need 1000x more followers on TwitterVery few people hang on your every word. Everything that comes out of Ellen’s mouth is duly noted. Same thing with Bieber, Gaga, and Katy. Godin and (skinny) Brogan only need to say something once. But if you’re reading this, there’s a good chance you’ll need to speak up, maybe repeat yourself, and be more persistent than the Earth’s top celebs or our most hallowed social media motivational speakers.

Yes, we might be heroes to a few people in our lives — our moms, namely, and maybe our dads, partners, children, if we’re lucky, and maybe a couple-few people who either have deep crushes or are gunning for our jobs.

Don’t worry.

Just because you were BMOC or BWOC in high school or college doesn’t much matter in social.

gaga 300x416 You need 1000x more followers on TwitterActually, being a big muckety-muck right now, no matter how much you’re worth or how much your local paper adores you, doesn’t guarantee social media celebrity, (actually, my advice to people with more money than charisma, creativity, writing skills, or passion for social is to either spend that money on me to do it for him or just dump it into Google contextual advertising).

So, there are three strategies that you’ll need to pursue if you’re interested in harvesting some ROI from your social media marketing campaign, be it in the form of content marketing, digital PR, or using social as part of a multichannel sales strategy — and I will only go into two of them in this post. If you don’t have any followers, speaking about activation and conversion is stupid: convert who, right?

You need more followers

You need more followers!

The more followers you have, the more likely that there will be someone paying attention to your messaging when you share your content, your announcement, your promotion.

It also heightens the probability of someone sharing, resharing, or actually clicking through to your content or your brand. A secondary benefit is that people respect numbers, no matter how authentic or real or true these followers are.

It’s a sad truth.

 You need 1000x more followers on TwitterAnd, finally, you can’t build a following unless you have a following. It’s very difficult to grow your followership with only the right people if you’re also not willing to collect everyone else. I am not going into how to do this right now because that’s going to be next week’s article but you need more followers by hook or by crook — even, alas, if you need to buy them (if it comes to that). It’s easier to get rid of spammy followers than it is to develop a real following. I call it a social media bootcamp.

You need to work on things that are kind of bullshit but seem to be important to people: follower numbers (be it Twitter or Facebook) and your Klout score. The too cool for school crowd is preparing hateful comments right now but it’s true: Klout scores and pure number of followers matter.

I mean, according to SocialBaker’s Fake Followers app, my president, Barack Obama, only has 46% “real” followers on Twitter. 35% of his followers are “fake” and 19% are what’re called “inactive.” All that follower-buying and yet the president of the US is still the number-4 most-followed Twitter handle on the planet, right?

boFake1 500x144 You need 1000x more followers on Twitter

So, even though follow-back schemes, Twitter’s promoted “who to follow” list, and full-on buying hundred, thousands, hundred-thousands, or even millions of Twitter followers, cash-on-the-barrel. You need to start somewhere.

I guess when it comes to Twitter, at least, and also Facebook and Pinterest, fake it ’til you make it seems to be a pretty great way to kickstart your Twitter empire. How else can you explain the shadow-obsession with applications like TweetAdder and Twiends?

0db55 perry mother hates her breasts 300x244 You need 1000x more followers on TwitterI hate to say it here but when it comes to celebrity, the more popular you become the more popular you are and the more popular you become.

When it comes to celebrity, however, you cannot choose who adores you! Who wants your autograph!

Who sends you fan letter, naughty selfies, or entire ears! And, when it comes to celebrity, who even knows how much of all that is real grass root obsession or is the combined simulacrum of a dozen agencies and publicists?

Me? I think over the course of the last 6 years, 4 months, and 1 week I have been on Twitter, I have tried loads of things. I am sure I bought Twitter followers at a time when I found a good source through my team whenever my team bought Twitter followers for clients and all that.

That said, I am lean: of my 42,688 followers on Twitter, only 1% are fake, 1% are inactive, and 98% are good — but it isn’t always that way, I am sure — I spend a lot of time trimming, mowing, and pruning my own Twitter lawn. Tweetscaping, I guess I would call it.

legitChrisAbraham1 500x140 You need 1000x more followers on Twitter

OK, now that I have burnt all of my bridges and told you a little too much, and now that I will probably be drummed out of the Twitterati by everyone except possibly Robert Scoble and Guy Kawasaki (my shameless Patron Saints of Twitter), let me continue.

You need the right followers

rjf rooster3 300x288 You need 1000x more followers on TwitterI guarantee you that you’re much more likely to attract the right people once you have a certain amount of gravitas, and online that gravitas is defined by: who you are, of course; who you work for; what you’ve done; what you say; who you’re associated with (those are the old reliable); but also how many followers you have, the ratio of number of followers to number you follow (you need way more people following you than you follow to be a cool kid), your Klout score, and simple things like your bio, if you have a profile photo, if you have a nice background image, or if you’ve been on Twitter for a long time.

We people are a little like chickens: if a couple hens are really into a particular rooster then all the hens will be into him.

And, if you spend all the hard work in finding the right people to follow, you can’t make any of these “right people” follow you back, can you? You can surely ask, implore, and demand, but you cannot make.

I guess, at the end of the day, we’re simple creatures — and hella superficial at that!

You need to be interesting, popular, successful, relevant, powerful, connected or influential enough to make that follow-back worthwhile, especially when people want to keep their ratio as “cool” as possible by only following back high-Klout, high-influence, and high-caste individuals (thereby benefiting from the friend and Klout association — what a racket)

alpacinocigar 300x210 You need 1000x more followers on TwitterTo quote Tony Montana: “In this country, you gotta make the money first. Then when you get the money, you get the power. Then when you get the power, then you get the women.” And, the corollary, “On social media, first you get the followers, then you get the influence, then you get the business.”

I will warn you that you’re probably going to break a few eggs, make a few enemies, step on a few toes, and turn off a few Twitter- and Facebook-purists. Maybe you should let me know in the comments if you’re actually interested in learning how the Twitter- and Facebook-sausage is made. I would appreciate it — what do you want to know?

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Don’t blame Marissa Mayer if your photo business sucks

flickrPRO Dont blame Marissa Mayer if your photo business sucks

Shooters are a bunch of over-sensitive wusses. I shot stock from 1983-2003 (for The Stock Market which became Corbis and for Pacific Stock) and people were saying that stock was the death of professional photography, or digital was or the Internet was or Photoshop was. Stop being such little whiny babies — besides, most of the people who are complaining about Marissa’s statement aren’t REALLY pros and I have seen lots of their stuff and while they have DLSRs, they’re not very good, either. So, better to blame your images than blaming the CEO of Yahoo! and Flickr and now Tumblr.

OK, background.  This is all the brouhaha happening right now, real time, all over social media about this article written over at Petapixel, RIP “Professional Photographers” — you might want to go check that out and the above will make more sense.

My dad started shooting in the 70s when you could become rich as a professional photographer — or at the very least make a professional living. And you can now, too. You just have to treat photography like a full-time business. And you’ll hate that doctors and lawyers always have much better equipment than you do, too. When I did commercial, editorial, and stock photography, things were harder. My failings had to do with the fact that shooting slide film for Corbis meant that I would shoot and label 10,000 images, send them on to Corbis, and then over 9,000 of them would come back to me — they’d keep a thou if I was lucky.  And that 10k of slides were already edited down from who knows how many, dumped in the can (these were film days with slides).

I am no longer a shooter. I love photography and the prestige associated with having a contract with a big NYC agency; however, I loved being a geek more and I loved that my mad skills with computers, the internet, coding, and the web allowed me quite a bit more money and security than being a professional shooter did.

That said, the images paid my way around the world in 1996 as I traveled from DC to New Zealand; Australia; Bali, Indonesia; all up and down Thailand; and then to Paris, Utrecht, Amsterdam, Helsinki and all around Finland; Saint Petersburg, Russia, and then back home — all porting a Domke full of two bodies, a Nikon N90s and N90, a bunch of expensive 2.8 glass, and loads of batteries and Fuji 100 and Velvia slide flim — and also mailers. Lots and lots of mailers.

I haven’t even tried to embrace digital photography at the professional level, though I am tempted.  Then I remember how much work it takes to be a shooter. Only 1/3 is shooting and doing cool shit. Another third is editing and labeling and captioning and deleting and uploading and identifying and I guess doing Photoshop (see, back in the day, a slide was a slide, it was what it was), and then there’s the final third: business!

So, pro shooters (though all of your complaining and hating on Marissa are probably more along the lines of advanced amateurs, fan boys, and possibly even talentless technophiles.

If you’re not making a good living being a shooter right now, you probably never will because Marissa is right: the world is conspiring to make getting the perfect image easier and easier — and for free!

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